Judith Glaser understands this more than anyone. She’s an organizational anthropologist who’s dedicated her life to understanding the ‘why’ behind when conversations go well and when they don’t, a discipline she calls ‘conversational intelligence.’
People with conversational intelligence can harness the power of words and do more than just communicate. These people can truly create trust and space for innovation. When that space is created, a certain type of magic is possible, says Glaser. “When human beings are in sync, great music plays.” Learn more at Entrepreneur.