An expert in the burgeoning field of telemedicine, Steinhorn believes in the power of digital tools to connect clinicians with their patients. But more important than the technology, he says, is what clinicians in the field have taken to calling “webside” manner. It’s a modern twist on bedside manner—a physician’s ability to relate with a patient and convey their desire to help. “My experience is that, once you get past some initial hurdles, you can maintain an intimate, immediate connection with patients that in some cases may be more therapeutically useful than even in-person interactions,” Steinhorn says.
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